This Privacy Policy governs the manner in which Custodia Vitae (“we,” “us,” or “our”) collects, uses, maintains, and discloses information collected from users (“you” or “your”) of the website www.custodia-vitae.com (“Website”). This Privacy Policy applies to the Website and all products and services offered by Custodia Vitae.
- Introduction
We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
- Information We Collect
We may collect personal identification information from you in various ways, including, but not limited to, when you visit our Website, register on the Website, subscribe to our newsletter, fill out a form, or contact us through the provided email address. The personal information we collect may include:
- Name
- Contact information, including email address
- Demographic information such as postcode, preferences, and interests
- Other information relevant to customer surveys and/or offers
- How We Use Your Information
We collect and use your personal information for the following purposes:
- To improve customer service: The information you provide helps us respond to your customer service requests and support needs more efficiently.
- To personalize user experience: We may use the information to understand your preferences and provide you with a customized experience on our Website.
- To send periodic emails: We may use your email address to send you information, updates, and related product or service information. You can choose to opt out of receiving such communications at any time.
- To process transactions: We may use the information you provide to process payments, deliver products or services, and complete orders.
- Legal Basis for Processing Personal Data
We will only process your personal data when we have a valid legal basis to do so. The legal bases for processing your personal data may include:
- The necessity of processing for the performance of a contract with you.
- Compliance with a legal obligation to which we are subject.
- Your consent to the processing.
- Legitimate interests pursued by us or a third party, provided that such interests are not overridden by your interests or fundamental rights and freedoms.
- Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. When determining the appropriate retention period, we consider the nature and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the personal data, and whether we can achieve those purposes through other means.
- Data Security
We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including protection against unauthorized or unlawful processing and against accidental loss, destruction, or damage of personal data. However, please note that no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.
- Sharing Your Personal Information
We do not sell, trade, or rent your personal identification information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our Website and providing our services, subject to confidentiality obligations. We may also disclose your information if required by law or to protect our rights, property, or safety.
- Your Rights
Under the GDPR, you have the following rights regarding your personal data:
- Right of access: You have the right to request a copy of the personal data we hold about you.
- Right to rectification: You have the right to request the correction of any inaccurate or incomplete personal data we hold about you.
- Right to erasure: You have the right to request the deletion of your personal data in certain circumstances.
- Right to restrict processing: You have the right to request the restriction of the processing of your personal data in certain circumstances.
- Right to data portability: You have the right to receive the personal data we hold about you in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
- Right to object: You have the right to object to the processing of your personal data in certain circumstances.
- Right to withdraw consent: If we rely on your consent as the legal basis for processing your personal data, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the information provided in Section 9.
- Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:
Email: info@custodia-vitae.com
- Changes to this Privacy Policy
We reserve the right to update or change this Privacy Policy at any time. When we do, we will revise the updated date at the beginning of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting and processing your information.
By using our Website, you acknowledge and agree to the terms of this Privacy Policy.
Last updated: 30th May 2023